.gxpkg-ai-care,.gxpkg-ai-care *{box-sizing:border-box}.gxpkg-ai-care{--gxai-primary:#812c2c;--gxai-accent:#ffc700;position:fixed;z-index:999999;bottom:max(18px,env(safe-area-inset-bottom));right:18px;font-family:inherit;color:#17202a}.gxpkg-ai-care--left{left:18px;right:auto}.gxpkg-ai-care-launcher{display:flex;align-items:center;gap:10px;min-height:52px;max-width:240px;padding:7px 14px 7px 7px;border:0;border-radius:11px;background:var(--gxai-primary);color:#fff;box-shadow:0 10px 28px rgba(20,30,45,.2);font:600 14px/1.2 inherit;cursor:pointer}.gxpkg-ai-care-launcher-icon{display:grid;place-items:center;flex:0 0 38px;width:38px;height:38px;border-radius:8px;background:var(--gxai-accent);color:#151515;overflow:hidden}.gxpkg-ai-care-launcher-icon img,.gxpkg-ai-care-avatar img{width:100%;height:100%;object-fit:cover}.gxpkg-ai-care-launcher-icon svg{width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.gxpkg-ai-care-unread{display:grid;place-items:center;position:absolute;top:-5px;right:-5px;min-width:20px;height:20px;padding:0 5px;border-radius:20px;background:#d72828;color:#fff;font-size:11px;font-style:normal;border:2px solid #fff}.gxpkg-ai-care-panel{position:absolute;bottom:64px;right:0;width:min(380px,calc(100vw - 28px));height:min(620px,calc(100vh - 110px));background:#fff;border:1px solid rgba(20,30,45,.12);border-radius:14px;box-shadow:0 20px 55px rgba(20,30,45,.22);overflow:hidden}.gxpkg-ai-care--left .gxpkg-ai-care-panel{left:0;right:auto}.gxpkg-ai-care-header{height:62px;display:grid;grid-template-columns:40px minmax(0,1fr) 32px 32px;align-items:center;gap:9px;padding:10px 12px;background:var(--gxai-primary);color:#fff}.gxpkg-ai-care-avatar{display:grid;place-items:center;width:40px;height:40px;border-radius:8px;background:var(--gxai-accent);color:#151515;font-weight:850;overflow:hidden}.gxpkg-ai-care-header strong,.gxpkg-ai-care-header small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.gxpkg-ai-care-header strong{font-size:14px}.gxpkg-ai-care-header small{font-size:11px;opacity:.82}.gxpkg-ai-care-header button{width:31px;height:31px;padding:0;border:0;border-radius:7px;background:rgba(255,255,255,.12);color:#fff;font:600 20px/1 inherit;cursor:pointer}.gxpkg-ai-care-header .gxpkg-ai-care-new{font-size:17px}.gxpkg-ai-care-body{height:calc(100% - 62px - 63px - 34px);display:flex;flex-direction:column;background:#f7f8fa}.gxpkg-ai-care-messages{flex:1;overflow:auto;padding:14px 13px 8px;scroll-behavior:smooth}.gxpkg-ai-care-message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 9px}.gxpkg-ai-care-message>div{max-width:87%;padding:9px 11px;border-radius:10px;background:#fff;border:1px solid rgba(20,30,45,.08);font-size:13px;line-height:1.45;overflow-wrap:anywhere}.gxpkg-ai-care-message--visitor{align-items:flex-end}.gxpkg-ai-care-message--visitor>div{background:var(--gxai-primary);border-color:var(--gxai-primary);color:#fff}.gxpkg-ai-care-message--staff{align-items:flex-start}.gxpkg-ai-care-message--staff>div{background:#e9f5ec;border-color:#c8e3cf}.gxpkg-ai-care-message--system>div{max-width:100%;padding:7px 9px;background:#fff7d8;border-color:#ead68a;color:#5d4c0d;font-size:12px}.gxpkg-ai-care-packages{display:grid;gap:6px;width:min(92%,330px);margin-top:7px}.gxpkg-ai-care-package{display:block;padding:9px 10px;border:1px solid rgba(20,30,45,.12);border-radius:8px;background:#fff;color:#17202a;text-decoration:none}.gxpkg-ai-care-package:hover{border-color:var(--gxai-primary)}.gxpkg-ai-care-package strong,.gxpkg-ai-care-package span,.gxpkg-ai-care-package small{display:block}.gxpkg-ai-care-package strong{font-size:12.5px}.gxpkg-ai-care-package span{margin-top:2px;color:var(--gxai-primary);font-size:11.5px;font-weight:650}.gxpkg-ai-care-package small{margin-top:3px;color:#667085;font-size:11px}.gxpkg-ai-care-inline-human{margin-top:7px;padding:7px 10px;border:1px solid var(--gxai-primary);border-radius:7px;background:#fff;color:var(--gxai-primary);font:650 12px/1.2 inherit;cursor:pointer}.gxpkg-ai-care-typing{display:flex;align-items:center;gap:4px;padding:4px 14px 8px;color:#667085;font-size:11px}.gxpkg-ai-care-typing span{width:5px;height:5px;border-radius:50%;background:#8c95a1;animation:gxai-dot 1.1s infinite}.gxpkg-ai-care-typing span:nth-child(2){animation-delay:.15s}.gxpkg-ai-care-typing span:nth-child(3){animation-delay:.3s}.gxpkg-ai-care-typing em{margin-left:4px;font-style:normal}@keyframes gxai-dot{0%,70%,100%{opacity:.35;transform:translateY(0)}35%{opacity:1;transform:translateY(-2px)}}.gxpkg-ai-care-quick{display:flex;gap:6px;overflow-x:auto;padding:7px 12px 10px;scrollbar-width:none}.gxpkg-ai-care-quick::-webkit-scrollbar{display:none}.gxpkg-ai-care-quick button{flex:0 0 auto;padding:7px 9px;border:1px solid rgba(20,30,45,.14);border-radius:7px;background:#fff;color:#26313d;font:600 11.5px/1.2 inherit;cursor:pointer}.gxpkg-ai-care-quick button:hover,.gxpkg-ai-care-quick button.is-human{border-color:var(--gxai-primary);color:var(--gxai-primary)}.gxpkg-ai-care-compose{height:63px;display:grid;grid-template-columns:minmax(0,1fr) 40px;align-items:end;gap:8px;padding:9px 10px;border-top:1px solid rgba(20,30,45,.1);background:#fff}.gxpkg-ai-care-compose textarea{width:100%;max-height:112px;resize:none;padding:9px 10px;border:1px solid #d6dbe1;border-radius:8px;outline:0;background:#fff;color:#17202a;font:13px/1.35 inherit}.gxpkg-ai-care-compose textarea:focus{border-color:var(--gxai-primary);box-shadow:0 0 0 2px color-mix(in srgb,var(--gxai-primary) 14%,transparent)}.gxpkg-ai-care-compose button{display:grid;place-items:center;width:40px;height:40px;padding:0;border:0;border-radius:8px;background:var(--gxai-primary);color:#fff;cursor:pointer}.gxpkg-ai-care-compose svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.gxpkg-ai-care-panel footer{height:34px;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 11px;border-top:1px solid rgba(20,30,45,.08);background:#fff;color:#7a838e;font-size:9.5px}.gxpkg-ai-care-panel footer span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.gxpkg-ai-care-panel footer a{flex:0 0 auto;color:var(--gxai-primary);font-weight:650;text-decoration:none}.gxpkg-ai-care-handoff{height:100%;overflow:auto;padding:15px;background:#fff}.gxpkg-ai-care-handoff-head strong{font-size:15px}.gxpkg-ai-care-handoff-head p{margin:4px 0 14px;color:#667085;font-size:12px}.gxpkg-ai-care-handoff-head p.is-error{color:#b42318}.gxpkg-ai-care-handoff-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.gxpkg-ai-care-handoff-grid .wide{grid-column:1/-1}.gxpkg-ai-care-handoff label{font-size:11.5px;font-weight:650}.gxpkg-ai-care-handoff input,.gxpkg-ai-care-handoff textarea{display:block;width:100%;margin-top:5px;padding:9px;border:1px solid #d6dbe1;border-radius:7px;font:12.5px/1.35 inherit}.gxpkg-ai-care-handoff-actions{display:flex;justify-content:flex-end;gap:7px;margin-top:12px}.gxpkg-ai-care-handoff-actions button{padding:9px 11px;border:1px solid var(--gxai-primary);border-radius:7px;background:var(--gxai-primary);color:#fff;font:650 12px/1.2 inherit;cursor:pointer}.gxpkg-ai-care-handoff-actions .gxpkg-ai-care-back{background:#fff;color:var(--gxai-primary)}
@media(max-width:600px){.gxpkg-ai-care{left:10px!important;right:10px!important;bottom:max(10px,env(safe-area-inset-bottom))}.gxpkg-ai-care-launcher{margin-left:auto;max-width:210px}.gxpkg-ai-care--left .gxpkg-ai-care-launcher{margin-left:0}.gxpkg-ai-care-panel,.gxpkg-ai-care--left .gxpkg-ai-care-panel{position:fixed;left:8px;right:8px;bottom:max(8px,env(safe-area-inset-bottom));width:auto;height:min(680px,calc(100dvh - 16px));border-radius:13px}.gxpkg-ai-care.is-open .gxpkg-ai-care-launcher{visibility:hidden}.gxpkg-ai-care-message>div{max-width:91%}.gxpkg-ai-care-handoff-grid{grid-template-columns:1fr}.gxpkg-ai-care-handoff-grid .wide{grid-column:auto}}
@media(prefers-reduced-motion:reduce){.gxpkg-ai-care *{scroll-behavior:auto!important;animation:none!important;transition:none!important}}

/* v1.2.2: mobile app-style launcher and bottom-navigation clearance. */
.gxpkg-ai-care-compose.is-sending button{opacity:.62;cursor:wait}
@media(max-width:600px){
  .gxpkg-ai-care{
    --gxai-mobile-offset:82px;
    left:auto!important;
    right:12px!important;
    bottom:calc(var(--gxai-mobile-offset) + env(safe-area-inset-bottom))!important;
    width:54px;
  }
  .gxpkg-ai-care--left{left:12px!important;right:auto!important}
  .gxpkg-ai-care-launcher{
    width:54px;
    min-width:54px;
    max-width:54px;
    height:54px;
    min-height:54px;
    margin:0!important;
    padding:0;
    justify-content:center;
    border-radius:50%;
    box-shadow:0 10px 28px rgba(20,30,45,.25);
  }
  .gxpkg-ai-care-launcher-icon{
    flex:0 0 42px;
    width:42px;
    height:42px;
    border-radius:50%;
  }
  .gxpkg-ai-care-launcher-text{display:none!important}
  .gxpkg-ai-care-unread{top:-4px;right:-4px}
  .gxpkg-ai-care-panel,.gxpkg-ai-care--left .gxpkg-ai-care-panel{
    position:fixed;
    left:8px;
    right:8px;
    bottom:calc(var(--gxai-mobile-offset) + env(safe-area-inset-bottom))!important;
    width:auto;
    height:min(620px,calc(100dvh - var(--gxai-mobile-offset) - 18px));
    max-height:calc(100dvh - var(--gxai-mobile-offset) - 18px);
    border-radius:13px;
  }
  .gxpkg-ai-care.is-open{width:auto}
  .gxpkg-ai-care.is-open .gxpkg-ai-care-launcher{visibility:hidden}
  .gxpkg-ai-care-header{height:56px;grid-template-columns:36px minmax(0,1fr) 30px 30px;padding:8px 10px}
  .gxpkg-ai-care-avatar{width:36px;height:36px}
  .gxpkg-ai-care-body{height:calc(100% - 56px - 58px - 30px)}
  .gxpkg-ai-care-messages{padding:11px 10px 6px}
  .gxpkg-ai-care-message>div{max-width:92%;padding:8px 10px;font-size:12.5px}
  .gxpkg-ai-care-quick{padding:6px 9px 8px}
  .gxpkg-ai-care-compose{height:58px;padding:7px 8px;grid-template-columns:minmax(0,1fr) 40px}
  .gxpkg-ai-care-panel footer{height:30px;padding:0 9px}
  .gxpkg-ai-care-handoff{padding:12px 11px}
}

/* v1.2.4: simplified, mobile-first customer chat interface. */
.gxpkg-ai-care{
  right:20px;
  bottom:max(20px,env(safe-area-inset-bottom));
}
.gxpkg-ai-care--left{left:20px;right:auto}
.gxpkg-ai-care-launcher{
  width:56px;
  min-width:56px;
  max-width:56px;
  height:56px;
  min-height:56px;
  justify-content:center;
  padding:0;
  border-radius:14px;
}
.gxpkg-ai-care-launcher-icon{
  flex:0 0 44px;
  width:44px;
  height:44px;
  border-radius:11px;
}
.gxpkg-ai-care-launcher-text{display:none!important}
.gxpkg-ai-care-panel{
  bottom:68px;
  width:min(360px,calc(100vw - 40px));
  height:min(590px,calc(100vh - 125px));
  border-radius:13px;
}
.gxpkg-ai-care-header{
  height:56px;
  grid-template-columns:36px minmax(0,1fr) 30px 30px;
  gap:8px;
  padding:8px 10px;
}
.gxpkg-ai-care-avatar{width:36px;height:36px;border-radius:9px}
.gxpkg-ai-care-header strong{font-size:13px}
.gxpkg-ai-care-header small{font-size:10px}
.gxpkg-ai-care-body{height:calc(100% - 56px - 58px - 30px)}
.gxpkg-ai-care-messages{padding:11px 10px 6px;scroll-behavior:smooth}
.gxpkg-ai-care-message{margin-bottom:8px}
.gxpkg-ai-care-message>div{max-width:90%;padding:8px 10px;border-radius:9px;font-size:12.5px;line-height:1.42}
.gxpkg-ai-care-typing{min-height:22px;justify-content:flex-start;padding:4px 12px 7px}
.gxpkg-ai-care-typing span{width:5px;height:5px}
.gxpkg-ai-care-quick{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:5px;
  overflow:visible;
  padding:6px 9px 8px;
}
.gxpkg-ai-care-quick button{
  min-width:0;
  padding:6px 7px;
  border-radius:7px;
  font:600 10.5px/1.15 inherit;
  white-space:normal;
  text-align:center;
  overflow-wrap:anywhere;
}
.gxpkg-ai-care-compose{height:58px;grid-template-columns:minmax(0,1fr) 40px;gap:7px;padding:7px 8px}
.gxpkg-ai-care-compose textarea{padding:8px 9px;font-size:12.5px}
.gxpkg-ai-care-panel footer{height:30px;padding:0 9px;font-size:9px}
.gxpkg-ai-care-packages{gap:5px;width:min(94%,335px);margin-top:6px}
.gxpkg-ai-care-package{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px;
  padding:8px 9px;
  border-radius:8px;
}
.gxpkg-ai-care-package-copy{display:block;min-width:0}
.gxpkg-ai-care-package-copy strong,.gxpkg-ai-care-package-copy span,.gxpkg-ai-care-package-copy small{display:block}
.gxpkg-ai-care-package b{
  flex:0 0 auto;
  padding:5px 8px;
  border-radius:6px;
  background:var(--gxai-primary);
  color:#fff;
  font-size:10.5px;
  line-height:1;
}
.gxpkg-ai-care-text-link{
  display:inline-block;
  margin:0 2px;
  padding:2px 6px;
  border-radius:5px;
  background:var(--gxai-primary);
  color:#fff!important;
  font-size:10.5px;
  font-weight:700;
  line-height:1.35;
  text-decoration:none!important;
}
.gxpkg-ai-care-inline-human{font-size:11px}

@media(max-width:600px){
  .gxpkg-ai-care{
    left:auto!important;
    right:16px!important;
    bottom:calc(var(--gxai-mobile-offset) + env(safe-area-inset-bottom))!important;
    width:54px;
  }
  .gxpkg-ai-care--left{left:16px!important;right:auto!important}
  .gxpkg-ai-care-launcher{
    width:54px;
    min-width:54px;
    max-width:54px;
    height:54px;
    min-height:54px;
    border-radius:14px;
  }
  .gxpkg-ai-care-launcher-icon{
    flex-basis:42px;
    width:42px;
    height:42px;
    border-radius:11px;
  }
  .gxpkg-ai-care-panel,.gxpkg-ai-care--left .gxpkg-ai-care-panel{
    left:12px;
    right:12px;
    bottom:calc(var(--gxai-mobile-offset) + env(safe-area-inset-bottom))!important;
    width:auto;
    height:min(610px,calc(100dvh - var(--gxai-mobile-offset) - 20px));
    max-height:calc(100dvh - var(--gxai-mobile-offset) - 20px);
    border-radius:13px;
  }
  .gxpkg-ai-care-message>div{max-width:94%;font-size:12.25px}
  .gxpkg-ai-care-quick{grid-template-columns:repeat(2,minmax(0,1fr));padding:5px 8px 7px}
  .gxpkg-ai-care-quick button{padding:6px;font-size:10px}
  .gxpkg-ai-care-handoff{padding:11px 10px}
}

@media(max-width:360px){
  .gxpkg-ai-care-panel,.gxpkg-ai-care--left .gxpkg-ai-care-panel{left:8px;right:8px}
  .gxpkg-ai-care-quick button{font-size:9.75px}
}

/* v1.2.5: WhatsApp-style balanced chat layout and mobile keyboard support. */
.gxpkg-ai-care [hidden]{display:none!important}
.gxpkg-ai-care-panel{
  display:grid;
  grid-template-rows:56px minmax(0,1fr) auto 30px;
}
.gxpkg-ai-care-body{
  display:grid;
  grid-template-rows:minmax(0,1fr) auto auto;
  min-height:0;
  height:auto;
  background:#f5f6f7;
}
.gxpkg-ai-care-messages{
  min-height:0;
  padding:12px 11px 8px;
  overscroll-behavior:contain;
}
.gxpkg-ai-care-message>div{
  border:0;
  box-shadow:0 1px 1px rgba(20,30,45,.06);
}
.gxpkg-ai-care-typing{
  display:none;
  min-height:24px;
  padding:5px 13px 7px;
  background:transparent;
}
.gxpkg-ai-care.is-typing .gxpkg-ai-care-typing:not([hidden]){display:flex}
.gxpkg-ai-care-quick{
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  gap:5px;
  max-height:54px;
  overflow:auto;
  padding:5px 9px 7px;
  background:rgba(255,255,255,.82);
  border-top:1px solid rgba(20,30,45,.06);
}
.gxpkg-ai-care-quick button{
  flex:0 1 auto;
  min-width:0;
  max-width:calc(50% - 3px);
  padding:5px 8px;
  border-radius:7px;
  font:600 10px/1.15 inherit;
  white-space:normal;
  text-align:center;
}
.gxpkg-ai-care-compose{
  position:relative;
  z-index:2;
  height:auto;
  min-height:56px;
  grid-template-columns:minmax(0,1fr) 40px;
  align-items:end;
  gap:7px;
  padding:7px 8px;
  border-top:1px solid rgba(20,30,45,.08);
  background:#fff;
}
.gxpkg-ai-care-compose textarea{
  display:block;
  min-height:40px;
  max-height:96px;
  padding:9px 10px;
  border-radius:9px;
  line-height:1.35;
  overflow-y:auto;
  caret-color:var(--gxai-primary);
}
.gxpkg-ai-care-compose button{
  flex:0 0 40px;
  border-radius:9px;
}
.gxpkg-ai-care-handoff{
  grid-row:1/-1;
  min-height:0;
  height:auto;
}
.gxpkg-ai-care.is-handoff .gxpkg-ai-care-body{
  grid-template-rows:minmax(0,1fr);
}
.gxpkg-ai-care.is-keyboard-open .gxpkg-ai-care-panel footer{display:none}
.gxpkg-ai-care.is-keyboard-open .gxpkg-ai-care-panel{
  grid-template-rows:52px minmax(0,1fr) auto;
}
.gxpkg-ai-care.is-keyboard-open .gxpkg-ai-care-header{
  height:52px;
  padding-top:6px;
  padding-bottom:6px;
}

@media(min-width:601px){
  .gxpkg-ai-care-panel{
    width:min(370px,calc(100vw - 40px));
    height:min(600px,calc(100vh - 120px));
  }
  .gxpkg-ai-care-quick{
    flex-wrap:wrap;
    max-height:50px;
    padding:5px 10px 7px;
  }
  .gxpkg-ai-care-quick button{
    max-width:calc(50% - 3px);
    padding:5px 8px;
    font-size:9.75px;
  }
}

@media(max-width:600px){
  .gxpkg-ai-care-panel,.gxpkg-ai-care--left .gxpkg-ai-care-panel{
    display:grid;
    grid-template-rows:56px minmax(0,1fr) auto 28px;
  }
  .gxpkg-ai-care-body{
    min-height:0;
    height:auto;
  }
  .gxpkg-ai-care-messages{
    padding:10px 9px 7px;
    scroll-padding-bottom:8px;
  }
  .gxpkg-ai-care-quick{
    display:grid;
    grid-template-columns:repeat(2,minmax(0,1fr));
    max-height:58px;
    gap:4px;
    padding:5px 7px 6px;
  }
  .gxpkg-ai-care-quick button{
    width:100%;
    max-width:none;
    padding:5px 6px;
    font-size:9.75px;
  }
  .gxpkg-ai-care-compose{
    min-height:56px;
    padding:7px;
    padding-bottom:max(7px,env(safe-area-inset-bottom));
  }
  .gxpkg-ai-care-compose textarea{
    min-height:40px;
    max-height:88px;
    font-size:16px;
  }
  .gxpkg-ai-care.is-keyboard-open .gxpkg-ai-care-panel,
  .gxpkg-ai-care.is-keyboard-open.gxpkg-ai-care--left .gxpkg-ai-care-panel{
    left:6px;
    right:6px;
    border-radius:11px;
  }
  .gxpkg-ai-care.is-keyboard-open .gxpkg-ai-care-compose{
    padding-bottom:7px;
  }
}


/* v1.2.6: launcher attention badge. */
.gxpkg-ai-care-launcher{position:relative}
.gxpkg-ai-care-unread{
  top:-7px;
  right:-7px;
  min-width:20px;
  height:20px;
  padding:0 5px;
  border-radius:999px;
  box-shadow:0 2px 8px rgba(0,0,0,.2);
}
.gxpkg-ai-care--left .gxpkg-ai-care-unread{left:-7px;right:auto}